Operations Guide18 min readUpdated 2026-01-31

Workplace Health and Safety for South African SMEs

Meet your OHS Act obligations. Learn about risk assessment, safety appointments, compliance requirements, and COIDA registration.

For: SME owners, Safety officers, Operations managers

Introduction

Every employer in South Africa has a legal duty to ensure a safe workplace. The Occupational Health and Safety Act (OHSA) applies to all businesses with employees. Non-compliance can result in fines, prosecution, and personal liability for directors. More importantly, safety failures harm people.

Primary LawOHS Act No. 85 of 1993
EnforcementDept of Employment & Labour
Maximum FineR100,000 per offense
PrisonUp to 2 years for serious breaches
Personal LiabilityCompany directors and managers can be held personally liable for workplace safety failures. This means fines and even imprisonment for individuals, not just the company.

Your Legal Duties Under OHSA

General Duties of Employers

  • Provide and maintain a safe working environment
  • Provide safe systems of work
  • Identify hazards and assess risks
  • Provide information, instruction, training, and supervision
  • Provide protective equipment where needed
  • Report incidents to authorities as required
  • Not charge employees for safety equipment

Duties to Non-Employees

  • Ensure activities don't harm visitors, contractors, or public
  • Provide necessary safety information to contractors
  • Coordinate safety when multiple employers share a workplace

Employee Duties

  • Follow safety rules and procedures
  • Use protective equipment provided
  • Report hazards and unsafe conditions
  • Not interfere with safety equipment
  • Not act recklessly or negligently

Safety Structures and Appointments

Required Appointments

Depending on your business size and type, you may need to make specific safety appointments under OHSA regulations.

  • Health and Safety Representative: 20+ employees
  • Health and Safety Committee: 2+ representatives appointed
  • First Aider: Varies by regulation and risk
  • Fire Marshal: Recommended for all workplaces
  • Specific appointments: Crane operators, lift inspectors, etc.

Health and Safety Representatives

  • Required when you have 20+ employees
  • One representative per 100 workers (or part thereof)
  • Must be designated or elected from full-time employees
  • Must receive training
  • Rights: Inspect workplace, investigate incidents, make recommendations
  • Protection from victimization

Health and Safety Committee

  • Required when 2+ representatives have been designated
  • Includes all representatives plus employer nominees
  • Must meet at least quarterly
  • Review incidents, monitor safety, make recommendations
  • Keep minutes and records

Risk Assessment Process

1
Identify Hazards

Walk through your workplace. What could cause harm? Consider physical hazards (machinery, electricity), chemical hazards, biological hazards, ergonomic issues, and psychosocial factors.

2
Identify Who Might Be Harmed

Employees, contractors, visitors, customers, members of the public. Consider vulnerable groups: pregnant workers, young workers, disabled persons.

3
Evaluate the Risks

For each hazard, assess: How likely is harm to occur? How severe would the harm be? What controls already exist? Are they adequate?

4
Implement Controls

Apply the hierarchy: Eliminate the hazard, substitute with something safer, engineer controls, administrative controls, personal protective equipment (last resort).

5
Record and Review

Document your assessment, controls, and responsible persons. Review regularly, especially after incidents or changes to the workplace.

Hierarchy of Controls

  1. Elimination: Remove the hazard completely (most effective)
  2. Substitution: Replace with something less hazardous
  3. Engineering Controls: Isolate people from hazard (guards, ventilation)
  4. Administrative Controls: Change how work is done (procedures, training)
  5. PPE: Last resort—personal protective equipment

Common Workplace Hazards

Office Environment

  • Ergonomics: Poor workstation setup causing musculoskeletal issues
  • Electrical: Overloaded sockets, damaged cables
  • Trips and falls: Cables, wet floors, clutter
  • Fire: Blocked exits, faulty equipment
  • Indoor air quality: Poor ventilation

Retail and Service

  • Manual handling: Lifting heavy stock
  • Slips, trips, falls: Wet floors, obstacles
  • Violence: Cash handling, difficult customers
  • Electrical equipment: Faulty appliances
  • Fire: Especially with cooking equipment

Manufacturing and Workshop

  • Machinery: Moving parts, cutting, crushing hazards
  • Noise: Hearing damage from loud equipment
  • Dust and fumes: Respiratory hazards
  • Manual handling: Heavy materials
  • Electricity: High voltage, arc flash
  • Falls from height: Ladders, platforms

Construction

  • Falls from height: Leading cause of death
  • Struck by falling objects: Hard hats essential
  • Excavations: Collapse risk
  • Electrical: Contact with overhead/underground services
  • Vehicles and equipment: Site traffic management

Safety Documentation

Required Documents

  • Health and Safety Policy: Written commitment and arrangements
  • Risk Assessments: For all significant hazards
  • Safe Work Procedures: How to do high-risk tasks safely
  • Training Records: Who has been trained on what
  • Incident Register: All injuries and near-misses
  • Appointment Letters: For safety representatives, first aiders, etc.

Health and Safety Policy

Every employer must have a written Health and Safety Policy, reviewed annually. It must include:

  • Commitment statement signed by management
  • Organization and responsibilities for safety
  • Arrangements for implementing safety
  • Review date and signature

Incident Management

Immediate Response

  1. Ensure safety of injured person and others
  2. Provide first aid and call emergency services if needed
  3. Secure the scene to prevent further incidents
  4. Identify witnesses
  5. Record initial details while fresh

Reporting Requirements

  • Record all injuries in incident register
  • Report to DoEL if: fatality, serious injury, dangerous occurrence
  • Report within 24 hours for fatalities
  • Report within 7 days for other reportable incidents
  • Preserve evidence until cleared by inspector

Investigation

  • Investigate all incidents and near-misses
  • Determine root causes, not just immediate causes
  • Identify preventive measures
  • Implement changes to prevent recurrence
  • Document findings and actions taken
Near-Misses MatterFor every serious injury, there are many near-misses. Investigating near-misses prevents future injuries. Create a culture where reporting near-misses is encouraged, not punished.

Safety Training

Required Training

  • Induction: Safety rules, hazards, emergency procedures
  • Job-specific: Safe procedures for their work
  • Equipment: Safe operation of machinery and tools
  • First aid: At least basic training for some staff
  • Fire: Evacuation procedures, extinguisher use
  • Refresher: Regular updates and reminders

Training Records

  • Record: Who, what, when, by whom
  • Assessment: Verify understanding
  • Refresher schedule: When retraining due
  • Keep records for duration of employment and beyond

Fire Safety

Prevention

  • Identify fire hazards and remove/control them
  • Proper storage of flammable materials
  • No smoking in prohibited areas
  • Regular electrical inspections
  • Housekeeping to prevent fuel accumulation

Detection and Warning

  • Smoke detectors in appropriate locations
  • Alarm system that can be heard throughout
  • Regular testing of detection systems
  • Manual alarm points at exits

Means of Escape

  • Clear, unobstructed escape routes
  • Adequate exits for number of occupants
  • Emergency lighting on escape routes
  • Signs indicating exits and routes
  • Assembly points identified and communicated

Fire Fighting

  • Appropriate fire extinguishers for risk types
  • Extinguishers serviced annually
  • Staff trained in extinguisher use
  • Only fight small fires if safe to do so

COIDA and Compensation

The Compensation for Occupational Injuries and Diseases Act (COIDA) requires employers to register and pay levies for coverage of workplace injuries and diseases.

Employer Obligations

  • Register with Compensation Fund
  • Pay annual assessment (levy)
  • Report injuries within 7 days
  • Submit claim documents
  • Not charge employees for coverage

Employee Benefits

  • Medical expenses covered
  • Temporary disability payments
  • Permanent disability compensation
  • Death benefits for dependents
  • Rehabilitation support

Compliance Checklist

COIDA Registrationrequired

Registered with Compensation Fund and annual levy paid.

Authority: COIDA
Health and Safety Policyrequired

Written policy signed by employer, reviewed annually.

Authority: OHSA
Risk Assessmentsrequired

Documented assessments for all significant hazards.

Authority: OHSA
Safety Representativesoptional

Appointed if 20+ employees. Trained and functioning.

Authority: OHSA
Incident Registerrequired

All injuries recorded. Reportable incidents reported to DoEL.

Authority: OHSA
First Aidrequired

Adequate first aid supplies and trained first aiders.

Authority: OHSA Regulations
Fire Equipmentrequired

Appropriate fire extinguishers, serviced annually.

Authority: OHSA/Fire Bylaws
Training Recordsrequired

Records of safety training provided to all employees.

Authority: OHSA

Practical Steps for SMEs

  1. Register with Compensation Fund if you have employees
  2. Create a simple Health and Safety Policy
  3. Walk through your workplace and list hazards
  4. Assess risks and implement practical controls
  5. Train employees on relevant hazards and procedures
  6. Set up an incident register (can be a simple book)
  7. Ensure adequate first aid supplies and trained person
  8. Check fire equipment and escape routes
  9. Review regularly and improve continuously

Next Steps

Safety is Good BusinessA safe workplace isn't just a legal requirement—it reduces costs from injuries, improves productivity, and creates a positive culture. Invest in safety and it pays dividends in every aspect of your business.
Workplace Health and Safety for South African SMEs | Business Operations | Okhantu | Okhantu