Cookies
Cookie Policy
This Cookie Policy explains how Okhantu (Pty) Ltd ("Okhantu", "we", "us", or "our") uses cookies and similar technologies on our platform in accordance with the Electronic Communications and Transactions Act 25 of 2002 ("ECTA") and the Protection of Personal Information Act 4 of 2013 ("POPIA").
Last updated: 19 December 2025
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
We use cookies and similar technologies (such as local storage) to:
- Enable essential platform functionality and security
- Remember your preferences and settings
- Understand how you use our platform to improve our services
- Track consent for data processing as required by POPIA
2. Types of Cookies We Use
Essential Cookies (Required)
These cookies are strictly necessary for the platform to function. They enable core functionality such as security, authentication, and session management. You cannot disable these cookies as the platform would not work without them.
- Session cookies: Maintain your login session while you use the platform
- Security tokens: Protect against cross-site request forgery (CSRF) attacks
- Authentication tokens: Verify your identity via Supabase Auth
Functional Cookies (Optional)
These cookies enable enhanced functionality and personalisation. While the platform will work without them, some features may not function as intended.
- POPIA consent tracking: Remembers your privacy consent choices
- User preferences: Stores your interface settings and preferences
- Language settings: Remembers your preferred language (when available)
Analytics Cookies (Optional)
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve our services.
- PostHog: Product analytics to understand feature usage
- Sentry: Error tracking to identify and fix technical issues
3. Cookie Details
Essential Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| sb-access-token | Supabase | Authentication session token | Session |
| sb-refresh-token | Supabase | Authentication token refresh | 7 days |
Functional Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| popia_consent | Okhantu | Tracks POPIA consent status | 1 year |
| user_preferences | Okhantu | Stores user interface preferences | 1 year |
Analytics Cookies
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| ph_* | PostHog | Analytics and usage tracking | 1 year |
4. Third-Party Cookies
We use services from third-party providers that may set their own cookies on your device. These providers include:
Supabase (Authentication & Database)
Provides secure authentication and session management. Supabase cookies are essential for platform security.
PostHog (Analytics)
Provides product analytics to help us understand how users interact with our platform. Data is used to improve our services. PostHog Privacy Policy
Sentry (Error Monitoring)
Tracks errors and performance issues to help us maintain platform stability. Does not track personally identifiable information. Sentry Privacy Policy
All third-party providers are bound by data processing agreements and POPIA compliance obligations.
5. How to Manage Cookies
You can control and manage cookies in several ways. Please note that removing or blocking cookies may impact your user experience and parts of the platform may no longer be fully functional.
Browser Settings
Most browsers allow you to view, manage, delete, and block cookies for websites. Here are links to cookie management guides for popular browsers:
Impact of Disabling Cookies
If you disable essential cookies:
- You will not be able to log in or maintain an authenticated session
- Security features may not function correctly
- The platform may become unusable
If you disable optional cookies (functional/analytics):
- Your preferences may not be remembered between sessions
- We will not be able to improve the platform based on usage data
- Error reporting may be limited, affecting our ability to fix issues
6. Consent and Withdrawal
How We Collect Consent
When you first visit our platform, we display a POPIA consent modal that requires your explicit consent before any non-essential data processing begins. This modal:
- Explains how we process your personal information
- Links to this Cookie Policy and our Privacy Policy
- Provides options to accept or decline (browse as guest)
- Records your consent decision with a timestamp
How to Withdraw Consent
You may withdraw your consent at any time by:
- Clearing your browser cookies and local storage
- Contacting us at privacy@okhantu.co.za
- Using your account settings (when available)
Note that withdrawing consent for essential cookies will affect your ability to use the platform.
Contact for Cookie Queries
If you have questions about our use of cookies, please contact our Information Officer:
Email: privacy@okhantu.co.za
Information Officer: Simiso Goodman Mazibuko
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
- Updating the "Last updated" date at the top of this policy
- Displaying a notice on our platform when significant changes occur
- Sending an email notification for major changes (if you have an account)
We encourage you to review this policy periodically to stay informed about how we use cookies.
8. Legal References
- Electronic Communications and Transactions Act 25 of 2002 (ECTA)
- Protection of Personal Information Act 4 of 2013 (POPIA)
- Consumer Protection Act 68 of 2008 (CPA)
For more information about how we handle your personal information, please visit our Privacy Policy or our Legal & Compliance Library.